Oxera uses the power of economics, finance and data science to answer the world’s most difficult challenges. Supported by our values of integrity, insight, collaboration and passion this has directed us from where we began to the global reach we have today .

Opportunity

We are seeking an experienced Research Service delivery manager, initially for a 12 month, part time (0.6) contract, to support the development of our in-house research function.

This role offers a unique chance to make a significant and strategic impact on our business. As a key player in transforming our research function, you will directly influence the quality and efficiency of services we provide to our clients. Your work will be crucial in shaping how we deliver value and support our clients' success.

By improving our operations and introducing innovative practices that align with our firm's strategic goals, you will contribute directly to our growth. Your efforts will help strengthen our global reputation and reinforce our brand as a leader in our field. This position provides an opportunity to drive meaningful change and leave a lasting mark on our organisation's future.

The key responsibilities of the role are to:

• Manage and Improve Research Services
  Oversee the current research service operations, ensuring they meet the needs of business stakeholders and deliver high-quality outcomes.
• Develop New Services and Practices
  Collaborate with the business to identify opportunities for new services or improved working practices within the team, and lead their implementation.
• Ensure Quality and Integrity
  Maintain and enhance the quality, accuracy, and reliability of research services, processes, and outputs.
• Subscription Management
  Assist with managing subscriptions by monitoring usage, and optimizing value-added services.
• Conduct Research Projects
  Undertake research tasks, if required, to support client projects, business development initiatives, and strategic goals.
• Service Management Experience
  Track record in managing and improving business services
• Analytical Skills
  Strong problem-solving abilities with keen attention to detail
• Communication Skills
  Excellent written and verbal communication abilities, skilled in Microsoft Office (Word, Excel, PowerPoint)
• Financial Knowledge
  Basic understanding of corporate finance, financial services, or economics (preferred)
• Research Tools
  Familiarity with research tools (e.g., Bloomberg, Factiva) and knowledge management techniques (desirable, not required)
• Professional Services Background
  Experience in research within professional services firms (preferred, not essential)
• Strategic Thinking
  Ability to align services with organizational goals and see the big picture
• Problem-Solving Skills
  Creative approach to challenges, proposing effective solutions for process or service issues
• User-Focused Mindset
  Commitment to delivering high-quality, user-friendly services that meet stakeholder needs
• Adaptability and Curiosity
  Comfortable in changing environments, eager to learn new methods and industry best practices
• Teamwork and Independence
  Capable of working well both independently and as part of a team
• Multitasking Ability
  Flexible and adept at managing multiple priorities effectively
• Proactive Attitude
  Takes initiative and proposes innovative solutions

We're looking for

• Service Management Experience
  Track record in managing and improving business services
• Analytical Skills
  Strong problem-solving abilities with keen attention to detail
• Communication Skills
  Excellent written and verbal communication abilities, skilled in Microsoft Office (Word, Excel, PowerPoint)
• Financial Knowledge
  Basic understanding of corporate finance, financial services, or economics (preferred)
• Research Tools
  Familiarity with research tools (e.g., Bloomberg, Factiva) and knowledge management techniques (desirable, not required)
• Professional Services Background
  Experience in research within professional services firms (preferred, not essential)

You will have

• Strategic Thinking
  Ability to align services with organizational goals and see the big picture
• Problem-Solving Skills
  Creative approach to challenges, proposing effective solutions for process or service issues
• User-Focused Mindset
  Commitment to delivering high-quality, user-friendly services that meet stakeholder needs
• Adaptability and Curiosity
  Comfortable in changing environments, eager to learn new methods and industry best practices
• Teamwork and Independence
  Capable of working well both independently and as part of a team
• Multitasking Ability
  Flexible and adept at managing multiple priorities effectively
• Proactive Attitude
  Takes initiative and proposes innovative solutions

Terms:

This is a part-time role (60% of full-time hours). We offer:

• Flexible working hours
• Choice of location: work from any of our European offices, or home based, if in one of our European jurisdictions
• If home based, occasional visits to our offices for collaborative working would be required.